A retail simulation study for investigating product choice and choice satisfaction: A case study involving kombucha

John Castura/ August 6, 2019/ Poster/ 0 comments

Kombucha is a fermented tea that is rapidly growing in popularity in the United States. As part of a larger consumer study conducted in Portland, Oregon, kombucha consumers (n=1303, 68% female, aged 18-86, USA)participated in an online retail simulation test. They evaluated 9 commercial products (bottle images) and made choice selections in a retail simulation.

Is less always more?

John Castura/ June 5, 2019/ Oral Presentation, Symposium/ 0 comments

Here is a question to be answered in mythbusters style: “Do the number of available choices create a choice overload effect in consumers?” As a starting point, consider a well-known study in which consumers receive a coupon in a grocery store after tasting two jams. Consumers who were limited to choosing from only 6 jams followed through with purchase more

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Or is less just less?

John Castura/ June 5, 2019/ Oral Presentation, Symposium/ 0 comments

The authors of the meta-analysis suggest that the difficulties associated with making choices might be more related to the complexity of the choice task and the cognitive decision-making factors than simply to the number of choices. Other authors have suggested particular underlying factors. The claim of choice overload based strictly on the number of choices seems both capture and oversimplify

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